*Job Description -As a part of the development of our activities, We are recruiting A Trainer, That can speak, read and write perfectly, taking Inbound calls and outbound calls, and must have great computer skills Mastery of office tools (Word, Excel, and PowerPoint). Facilitate and deploy "continuous" training. Establish integration follow-up and send training every day. Have participants sign attendance sheets and evaluation sheets for each facilitated training session Appropriate the training module (product). Prepare for training by ensuring that training tools are available (modules, logistics, document to be given to participants, etc.). Make sure the participants understand. Maintain product knowledge and mastery of the trade by developing coaching and dual listening in the field.

*Profil -We are hiring a Trainer that speaks fluently 100%( Khaleegy or Shami and English), Two languages at least, and Must have previous experience in a call center as a Trainer not less than a year.

– The main Requirements must be a confident speaker, Inspiring and uniting candidates regularly: Training and enhancing agent’s performance, listening, and correcting calls.

-Ensure the transfer of key knowledge necessary for the project and support the skills development of employees. Must Maintain product knowledge and mastery of the trade by developing coaching and listening skills, Ease of expression, and communication skills. Social and other benefits :

Full-time contract, Fixed salary + bonus, High-quality training Climate and stability, Social benefits: (CNSS + SAHAM supplementary health insurance). Working Hours are from 9:00 am to 7:00 pm + Bonus + Net Salary.